Privacy Policy

1. Business Operator

NEULO (3-14-5 Jingumae Tokyo 150-0001 Japan) is the personal information handling business operator with respect to personal information collected through neuIo.org, under the Act on the Protection of Personal Information ("APPI"). Contact: [email protected].

2. Categories of Personal Information We Handle

• Identity and contact information you submit;
• Communication content;
• Technical and usage information collected automatically;
• Analytics data with your consent.

3. Purposes of Use

We use personal information to respond to inquiries, operate the Service, communicate with you, and meet legal obligations. We will not use information beyond these purposes without your prior consent, except as permitted by APPI.

4. Provision to Third Parties and Cross-Border Transfers

We provide personal information only to processors acting on our behalf under appropriate supervision. Where information is provided to third parties in foreign countries, we obtain prior consent and provide information about the recipient country's data protection regime, as required by APPI Article 28.

5. Your APPI Rights

• Right to disclosure of retained personal data;
• Right to correction, addition, or deletion;
• Right to cease use or provision to third parties;
• Right to disclosure of records of provision to third parties.

Email [email protected] to make a request. We respond promptly without undue delay.

6. Complaints

You may file a complaint with the Personal Information Protection Commission of Japan at ppc.go.jp.

7. Cookies and Contact

See our Cookie Policy.